MAIN DUTIES AND RESPONSIBILITIES:
General Tasks
- To ensure mobility programs are done according to standard procedures and guidelines
- To compile and analyse data for mobility program
- To improve the administrative and management processes of mobility programs
Student Mobility Programme
- To prepare budget and ensure all expenses are kept within proposed budget
- Take care of student welfare for the participating students during the student mobility programme.
- Airport pick up and send off.
- To prepare the itinerary/ timetable/ activities for the student mobility programme.
- To source and book the accommodation.
- To source and book the bus transportation.
- To book and reserve the teaching and student activity venues.
- To order the catering food for the welcome and farewell parties and student activities.
- To conduct orientation and briefing on first day of all the mobility programs
- To bring the participating students for visiting tour, company visit and other external activities.
- To prepare the appointment letter for the lecturers who are assigned to teach or conduct the workshops.
- To prepare the statement of results and certificate of completion for the participating students.
- To prepare/ order the teaching materials for the participating students.
- To prepare the memo for Bursary to issue the invoice to the institution(s)
- To process and submit the invoices from accommodation provider, catering provider, transportation provider, materials provider and etc.
- To liaise with HELP students in organising cultural exchange activities for the participating students.
- To conduct satisfaction surveys and ensure all items below average are followed up
- Ensure all records and surveys for the mobility programs are well kept and easily retrievable for reporting purposes
PREFERRED QUALIFICATION, EXPERIENCE AND JOB COMPETENCIES
1. Minimum Academic Qualification
i. At least a Diploma or Bachelor’s degree in relevant field
2. Experience
i. At least 2 years of working experience in the education sector.
ii. Must have experience in handling student mobility programmes.
3. Core Competencies
i. Good command of spoken and written English.
ii. Excellent communication and interpersonal skills.
iii. Ability to work collaboratively with diverse populations and stakeholders.