Dear Students and Parents,

A. Students arriving from Sabah

As you have read in the news of the recent spike in COVID-19 cases in Sabah, anyone returning from Sabah is required to have a COVID-19 test conducted upon arrival in Peninsula Malaysia. They are required to quarantine at home until they receive the test results. If the results are positive, they will have to be admitted to the relevant hospitals. During the time you are quarantined at home, we would strongly advise that you do not come into contact with anyone.

B. Red Zones

The Ministry of Higher Education has also sent out an advisory that all students, new and continuing, from RED ZONES in Malaysia will not be allowed back on campus. These red zones at the moment are: Kota Setar, Lahad Datu, Kunak, Semporna, and Tawau. Please see this relevant news article.

Students from these red zone areas will be allowed back on campus once the COVID-19 situation in these areas have recovered.

Students from these red zones will be allowed to attend online lessons, so that their studies will not be affected or delayed.

C. Back to Campus

The MOHE has stated that all higher education institutions can fully re-open and students will be allowed back on campus on 1 October 2020.

We know that many of you are keen to return to campus, to see your friends and lecturers. However, some of you are still wary of attending classes face-to face, therefore the dual mode option will be available until the end of the year. The academic departments will decide on whether to continue with the dual mode option later in the year.

Please practice social distancing when you’re on campus, wear your masks, and practice good hygiene. Be extra careful and vigilant when you’re travelling on public transport.

D. International Students

Unfortunately, new international students are not allowed to enter Malaysia for now, but you may enroll into our programmes and study online until the Malaysian government lifts the ban.

Existing international students, including those from the banned 23 countries will be able to re-enter Malaysia to continue their studies. Please contact the International Students Services Department for assistance with your visa, and any other matters. The department’s email is

E. COVID-19 cases

As of to date, there are no COVID-19 cases at HELP University and HELP Academy.

Please continue to practice good hygiene, social distancing, and be safe especially as the number of COVID-19 cases are rising. Malaysia has so far done well compared to many countries, and let’s continue this good effort.

Thank you.

Best regards,

Datuk Dr Paul Chan

Vice-Chancellor and President